Refund policy

To be eligible for a return, there must be a problem with craftsmanship or a mistake made by me. If your product has been personalized, it is not eligible for return unless there is a problem with our workmanship.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bdwise47@gmail.com and you will be given the return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Processing charges will also be deducted from your refund amount. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that shipped items will be received and can only trust the shipping service you chose.